MEASURING AND REPORTING PERFORMANCE

Measuring and reporting performance

Organisations should establish and maintain procedures to monitor and measure HSE & F performance. These procedures shall provide for:

• Qualitative and quantitative analysis
• Ongoing monitoring to determine if the organisation’s HSE & F objectives are being met
• Proactive measures of performance that monitor compliance with the HSE & F programmes, operational criteria, and applicable legislative and regulatory requirements
• Reactive measures of performance to monitor incidents, accidents (including unsafe observations/near-misses), ill health, non-conformances, and other historical evidence of HSE & F performance

To support the above, organisations should identify key performance indicators for its HSE & F performance across the whole organisation, engaging both management and the workforce in the development of indicators.

Benefits

• Increase morale of the entire workforce
• Assist in identifying training needs
• Demonstrates supervision’s proactive commitment to HSE & F
• Can help to reduce the LTI rate

Services

• Develop procedures and guidance for monitoring & measuring
• Develop a series of proactive and reactive Key Performance Indicators from available data
• “Coaching Training” to enable in-house metrics to be measured and reported